THE HON. DR MIKE KELLY MP 
Parliamentary Secretary for Defence Support 
 
Tuesday, 10 November 2009 
074/2009 
 
DEFENCE HANDS OVER REGIONAL ICT SUPPORT TO 
UNISYS 
 
The Parliamentary Secretary for Defence Support, the Hon. Dr Mike Kelly AM 
MP, today congratulated the Department of Defence for the successful 
transitioning of Regional ICT Support services to private industry.  
 
Defence Regional ICT Support services in 12 regions are covering over 
100,000 desktop computers at 460 Defence bases and sites are now 
managed by Unisys Australia after an 18-month transition period, Dr Kelly 
said. 
 
I am pleased to officially welcome Unisys on board as a strategic partner to 
Defence and the Chief Information Officer Group (CIOG). 
 
Close cooperation between Defence and Unisys meant the transition was 
carried out with minimal disruption to services and service levels, and against 
a background of significant Defence operational tempo, Dr Kelly said. 
 
Chief Information Officer, Greg Farr, said that improved service delivery from 
CIOGs decision to outsource regional ICT support has resulted in a 45 per 
cent reduction in the number of outstanding jobs.  
 
I am confident significantly more benefits will flow through as we work with 
Unisys, Mr Farr said. 
 
Under the contract, Unisys provides a range of IT support services, including 
network security and infrastructure support, as well as server and desktop 
support to all areas within Defence utilising the Restricted and Secret 
networks, and some 350 stand alone IT systems.  
 
The contract, valued at an estimated A$240 million, has an initial term of five 
years following the transition period with the potential for two future contract 
extensions, each of two years duration. 
 
A formal contract handover took place today at the Military Communications 
and Information Systems (MilCIS) Conference being held in Canberra. 
 
 
Media contacts: 
Mark Sjolander (Dr Mike Kelly): 
02 6277 4840 or 0407 102 220 
Darryl Johnston:  
 
 
 
0404 823 741  
Defence Media Liaison: 
02 6127 1999 or 0408 498 664